When a child has diarrhea and vomiting, the most important thing is to prevent dehydration. Most of these illnesses are viral, last a few days, and get better at home with good hydration. With Doctor Matt you can talk by video, in Spanish, with Colombian doctors who guide you on how to care for your child, what to watch for, and when to seek in-person care. The visit costs $88 USD as a single flat payment, is available with or without insurance, and we see children from about 1–2 years old and up. You can book your visit online here.
The most important thing: hydration
Diarrhea and vomiting cause your child to lose fluids and salts. That is why the number-one goal is to replace those fluids little by little:
- Oral rehydration solution (such as Pedialyte): give it in small, frequent sips. If your child throws up, wait a few minutes and offer a little again — a teaspoon or a small sip at a time, very often.
- Keep feeding them: offer bland, easy-to-digest foods (rice, banana, mashed potato, toast, light soups) as soon as they can tolerate it. There is no need to have your child fast.
- Avoid very sugary drinks: juice, soda, and sugary sports drinks can make diarrhea worse. An oral rehydration solution is better for replacing fluids.
- Breast milk or formula: if your child still nurses or takes formula, you can usually continue, offering it more often and in smaller amounts.
The doctor guides you based on the case. Do not give adult anti-diarrhea medicine to children on your own: it can be dangerous. The doctor decides the medication and the dose based on your child's weight and age, if anything is needed.
What NOT to give your child
- Never aspirin. Aspirin should not be given to children because of the risk of Reye's syndrome, a serious complication.
- No anti-diarrhea medicine or adult medications without a doctor's guidance.
- Many over-the-counter cold and cough medicines are not recommended for children under ~4–6 years; they are not useful for diarrhea and vomiting and should not be used.
- Do not give harsh home remedies or "cleanses" — they can make dehydration worse.
Warning signs — do NOT use telemedicine
These signs mean your child needs in-person or emergency care right away. If you see any of them, call 911 or go to the emergency room — not telemedicine:
- Trouble breathing or fast breathing, or bluish lips or skin.
- Signs of dehydration: no wet diaper or no urine for 6–8 hours, crying without tears, dry mouth and lips, sunken eyes.
- Listlessness, extreme sleepiness, or not responding / not waking up normally.
- A seizure, or a stiff neck.
- A rash of tiny red or purple spots that does not fade (blanch) when you press on it.
- Blood in the stool or vomit, or green vomit.
- Vomiting that will not stop and your child cannot keep down even sips of rehydration solution.
- Severe belly pain that does not ease up.
- Fever in a baby younger than 3 months.
What is the video visit like?
You talk directly with a real doctor, face to face by video, in Spanish, in a private space. You can describe your child's symptoms in your own words, say how many times they have vomited or had a bowel movement, and get your questions answered with no language barrier. The doctor gives you clear recommendations on how to rehydrate, what to watch for, and when to seek in-person care.
We want to be honest: Doctor Matt works with Colombian doctors who care for patients by video. It is not a physical clinic in your city, and they are not U.S.-licensed doctors. The service focuses on guidance and over-the-counter (OTC) options. If your child's case needs an antibiotic (for example, a bacterial infection) or an in-person exam, the doctor will tell you clearly.
The process, step by step
- Pay online: you make a single $88 USD payment through the secure Bold platform.
- Choose a date and time: the calendar shows available slots in your own time zone.
- Connect by video: you join from your phone or computer, with no apps to install.
- Get guidance: the doctor reviews the case and explains how to care for your child at home.
We are available every day, including weekends, from 7:00 a.m. to 9:00 p.m. (Colombia time, GMT-5). Video care reaches all of the United States.
Is your child dealing with diarrhea or vomiting and you want guidance in your own language? Book your video visit today, with or without insurance. And remember: if you see warning signs, the emergency room or 911 comes first.
