Quick answer: in the United States, head lice in children are treated at home with an over-the-counter product from CVS, Walgreens, or Walmart — usually 1% permethrin (Nix) or pyrethrins (Rid, Pronto) — plus a metal nit comb run through the hair every 2 to 3 days for 2 to 3 weeks, plus a hot-water wash of the clothes and bedding used in the previous two days. Follow the label exactly. If you'd like a doctor to walk you through it, you can talk by video with a Spanish-speaking doctor from Doctor Matt, with or without insurance, for a flat $68. Pay and book $68.
How to tell it's really lice
An itchy head isn't always lice — what looks stuck to the hair is often dandruff or dried hair product. Check your child under bright light, on damp hair, one small section at a time, especially behind the ears and at the nape.
- Nits (eggs): tiny oval specks, white or yellowish, firmly glued to the hair shaft. Dandruff flicks away; a nit won't.
- Live lice: sesame-seed-sized insects, gray or tan, fast-moving and shy of light.
- Itching: on the scalp, the nape, and behind the ears, often worse at night. The first time around, it can take weeks to start.
Head lice do not spread disease and cannot jump or fly. They pass mainly head-to-head, less often through shared hats or brushes. Getting lice has nothing to do with being clean or dirty.
Warning signs that call for in-person care
See a clinician in person — pediatrician, urgent care, or clinic in the U.S. — if any of these show up:
- Infected skin: heavy redness, warmth, swelling, pus, or honey-colored crusts on the scalp or neck.
- Swollen glands or a fever.
- Lice on the eyelashes or eyebrows. Never apply lice products near the eyes.
- Infants younger than the minimum age printed on the label.
- Live lice that keep coming back after two complete treatments.
Emergency: for facial or lip swelling, trouble breathing, or a swallowed or inhaled chemical, call 911 right away. Poison Control is at 1-800-222-1222.
What to buy over the counter, and how to read the label
These are the over-the-counter (OTC) options on U.S. pharmacy shelves:
- Permethrin 1% (Nix): the most widely used, sold as a creme rinse. The label lists it from 2 months of age.
- Pyrethrins with piperonyl butoxide (Rid, Pronto, Triple X): derived from chrysanthemum. The label lists them from 2 years. If your child is allergic to chrysanthemum or ragweed, ask first.
- A metal nit comb: sold separately, and far better at pulling out nits than the plastic comb in the box.
Reading the label:
- Under Directions, follow exactly the amount and timing the label gives. More product or extra time won't kill more lice — it just irritates the skin.
- Under Warnings, check the minimum age. If your child is younger, skip it and ask first.
- Apply to dry or barely damp hair with no conditioner beforehand — conditioner and 2-in-1 shampoos coat the hair and weaken the treatment.
- Do it over the sink, not in the shower, with a towel shielding your child's eyes, and rinse with warm water.
- Repeat around day 9, exactly as the box says: the product kills live lice but not every nit. Wait 1 to 2 days after treatment before shampooing again.
Unsure which product to grab? See our guide to over-the-counter medicines in the U.S.
The nit comb: the step most families skip
No product kills 100% of nits. Combing is what breaks the cycle:
- Dampen the hair and clip it into small sections.
- Draw the fine-toothed metal comb from roots to ends, section by section, wiping it on a paper towel after every pass.
- Give it 15 to 30 minutes under good light, and repeat every 2 to 3 days for 2 to 3 weeks, until several days pass with no live lice.
- Check everyone in the household the same day, and treat only those who actually have live lice or nits close to the scalp.
Bedding and housecleaning: enough, and no more
Lice survive only briefly off a human head, so cleanup is straightforward:
- Wash in hot water (around 130°F) and dry on high heat the clothes, towels, hats, and bedding used in the two days before treatment.
- Seal anything that can't be washed in a plastic bag for two weeks, and soak combs and brushes in hot water.
- Vacuum where your child sat or lay down.
- Fumigating the house with insecticide sprays is unnecessary and exposes the family to chemicals for nothing.
When telehealth isn't the right call
A video visit is good for guidance and for avoiding expensive or dangerous mistakes, but it has limits. In-person care is what's needed for signs of skin infection, lice on the eyelashes, a young infant, two failed rounds of treatment that may need a prescription product, or an unclear diagnosis. In those cases we'll say so directly and point you toward the right care.
Where Doctor Matt fits in
In the visit, a Colombian doctor who speaks Spanish reviews your child's case by video, helps you tell nits from dandruff, and explains what to buy, how to read the label, how to work the comb, and when in-person care is needed. We see patients every day from 7:00 a.m. to 9:00 p.m. (Colombia time), with or without insurance.
The limits, stated plainly: our doctors are licensed in Colombia, not in any U.S. state. We do not issue prescriptions valid at U.S. pharmacies, and we have no physical clinic in the United States. We handle minor concerns only, in children from roughly 1 to 2 years old onward; we do not see newborns or infants younger than about 1 to 2 years by video. We do guide you on the over-the-counter products you buy yourself in the U.S., and tell you honestly when your child needs to be seen in person. In an emergency, call 911. Pay and book $68.
