If you are searching for a Spanish-speaking doctor in New York, here is the honest answer: Doctor Matt connects you by video with a Colombian physician who speaks your language, so you can be seen from wherever you happen to be in New York — Manhattan, the Bronx, Queens, Brooklyn, Staten Island or the surrounding suburbs — and anywhere in the United States. This is not a walk-in office in New York; it is a private video visit you join from your phone or laptop. The visit is a flat $88 USD, with or without insurance, and you can book your appointment online here at a time that works for you.
Serving New York's Spanish-speaking communities
New York is one of the most Spanish-speaking cities in the country, and this video service is built for the people who live in its Latino neighborhoods. Up in Washington Heights and the rest of Upper Manhattan, home to one of the largest Dominican communities outside the Dominican Republic, a quick appointment can be hard to get when everyone is juggling shifts. Across the river, The Bronx and El Barrio (East Harlem) — long the heart of Puerto Rican and Dominican New York — face the same crunch. In Queens, blocks like Jackson Heights and Corona bring together Mexican, Ecuadorian, Colombian and other families from across Latin America, while Sunset Park in Brooklyn anchors a strong Mexican community. Wherever you are in that map, finding a doctor who actually speaks Spanish — without a long wait — is often the hardest part.
That is exactly why a video visit makes sense in a city like this: no subway or bus rides across boroughs, no waiting room, and you can connect from home, from work or on a break. You talk face to face with a doctor in Spanish, and if it fits your case, they recommend over-the-counter (OTC) products you can pick up at any CVS, Walgreens or Walmart in your neighborhood. No hunting around Manhattan for an open office — the visit comes to you.
How the video visit works
The process is simple and takes only a few minutes:
- Pay online: a single $88 USD payment through the secure Bold platform.
- Pick a date and time: the calendar shows you the available slots.
- Join by video: connect from your phone or computer, with no app to install.
- Get your care plan: the doctor reviews your case and gives you clear guidance.
We see patients every day, weekends included, from 7:00 a.m. to 9:00 p.m. Colombia time (GMT-5). Keep the time difference with New York in mind when you pick your slot. The video visit reaches all of New York and the entire United States.
What we help with (and what we don't)
This visit is meant for minor concerns that don't need an emergency room: colds, cough, sore throat, upset stomach, mild allergies, questions about common symptoms and general health guidance. The doctor can recommend over-the-counter (OTC) medicines you'll find at pharmacies like CVS, Walgreens or Walmart, and explain how to care for yourself at home.
We want to be straight with you: we do not promise controlled-substance prescriptions or prescriptions that are valid at U.S. pharmacies. If your case needs a prescription or in-person care, the doctor will tell you clearly so you know your next step.
Honest about what we are
A native Spanish-speaking Colombian physician sees you, face to face by video, in a private space. You can describe your symptoms in your own words, ask questions and understand the plan with no language barrier. Doctor Matt is a brand of Grupo Alivmed S.A.S., an IPS authorized by Colombia's Ministry of Health. To be clear: our doctors are licensed in Colombia and are not licensed in any U.S. state, and this is not a physical clinic in New York — it is a doctor who meets you by video, wherever you are.
Why a doctor in your own language matters
Explaining how you feel is hard enough without translating it. When you can speak Spanish directly with the physician, nothing gets lost — not the details of your symptoms, not the instructions you take home. For many families in Washington Heights, the Bronx, Jackson Heights or Sunset Park, that comfort is the difference between putting off a health question and actually getting it answered. A visit in your language means you leave understanding exactly what to do next.
Emergencies: when to call 911
Telemedicine does not replace emergency care. If you have chest pain, trouble breathing, heavy bleeding or signs of a stroke, call 911 immediately or go to the nearest emergency room. For everyday minor concerns, we're here to help.
Ready to talk with a Spanish-speaking doctor from anywhere in New York? Book your video visit today and get care in your language, with or without insurance.