Doctor Matt connects you by video with a Colombian physician who speaks Spanish as a first language, wherever you happen to be in the United States. The visit costs a flat $68 USD — one payment, with or without insurance, no membership and no subscription — and it is available every day from 7:00 a.m. to 9:00 p.m. Colombia time. It is meant for minor, everyday concerns and for straight guidance on the over-the-counter medicines you can buy at any U.S. pharmacy. This page is the English entry point to the site; you can pay and book your visit here, or read everything in Spanish on the main site.
What Doctor Matt is — and what it is not
We would rather be clear than clever, so here is the whole picture before you spend a dollar.
What it is: a real medical conversation, by video, in Spanish, with a licensed Colombian physician. You describe what is going on in your own language, the doctor asks the questions a doctor asks, and you leave the call knowing what is most likely happening, what you can safely take from a U.S. drugstore shelf, what to watch for at home, and when you need to be seen in person.
What it is not: our physicians are licensed in Colombia and are not licensed in any U.S. state. We do not issue prescriptions that are valid at U.S. pharmacies, and there is no physical Doctor Matt clinic anywhere in the United States — no address, no walk-in office, no lab. It is also not an emergency service, and it does not replace ongoing care for a serious or chronic condition. If your case needs any of that, the doctor will tell you so during the visit instead of stretching what telemedicine can do.
Who this is for
This service was built for Spanish-speaking people who are physically in the United States and want to talk to a doctor in their own language, quickly, without a clinic visit:
- People without insurance, who want to know the full price before they book instead of waiting on a bill. See Spanish-speaking doctor without insurance.
- People with insurance who cannot get an appointment this week, or who do not want to burn a day off for a sore throat.
- Parents of children from about one to two years old and up, with a parent or guardian on the call. See Spanish-speaking pediatrician online.
- Anyone who thinks better in Spanish, and is tired of translating symptoms into a second language while feeling terrible.
You can join from any state. The doctor is in Colombia; you are wherever you are — Miami, Houston, Los Angeles, Chicago, a small town nobody has heard of. The video call reaches all of them equally.
What it costs: $68 USD, and nothing else
One visit, $68 USD, paid once through the secure Bold checkout. That is the entire price. There is no membership fee, no subscription, no "first visit" rate that quietly goes up, and no separate charge if the call runs long. Insurance changes nothing: the same $68 whether you have a plan, whether you have none, and whether or not you have ever had one.
Payment comes first and booking comes second — you pay, then the calendar opens so you can choose your slot. If you want the arithmetic on what a U.S. visit normally costs without coverage, we wrote it out in the cost of a doctor visit without insurance.
Hours, in your own time zone
We see patients seven days a week, 7:00 a.m. to 9:00 p.m. Colombia time (GMT-5, and Colombia does not change clocks). Translated to the four continental U.S. zones:
- Eastern (New York, Miami, Atlanta, Washington D.C.): about 8 a.m.–10 p.m. in summer, 7 a.m.–9 p.m. in winter.
- Central (Houston, Dallas, Chicago, San Antonio): about 7 a.m.–9 p.m. in summer, 6 a.m.–8 p.m. in winter.
- Mountain (Denver, Salt Lake City): about 6 a.m.–8 p.m. in summer, 5 a.m.–7 p.m. in winter. Arizona keeps standard time all year, so Phoenix stays at roughly 5 a.m.–7 p.m.
- Pacific (Los Angeles, Seattle, San Diego): about 5 a.m.–7 p.m. in summer, 4 a.m.–6 p.m. in winter.
You do not have to do that math yourself. The booking calendar detects your time zone and shows the open slots already converted, so the time you see on screen is the time you show up.
How it works, in three steps
- 1 · Pay $68 USD. A single payment through the secure Bold platform, by credit or debit card. No account to create, no card kept on file.
- 2 · Pick your day and time. The calendar opens right after payment and shows availability in your own time zone, including weekends.
- 3 · Join the video call. Connect from your phone, tablet or computer with the link we send you. Nothing to download or install. The doctor reviews your case in Spanish and gives you a clear plan: what it likely is, which over-the-counter product may help, what to watch for, and whether you need in-person care.
A visit usually takes about 20 minutes. Have your list of current medications and any allergies handy — it makes the over-the-counter advice far more useful.
What the doctor can help with
Minor, common, everyday complaints — the kind that make you miserable without being dangerous:
- Colds and flu-like symptoms, and flu season questions
- Sore throat, cough in adults, nasal congestion and sinusitis
- Stomach pain, constipation, general digestive upset
- Headache and migraine, back pain
- Seasonal allergies, rash and dermatitis
- Children's minor illness: fever, colds and flu, diarrhea and vomiting, ear pain, head lice
- General questions about symptoms, self-care at home, and which over-the-counter medicines sold in the U.S. are reasonable for your case
What needs someone else, not us
Some things do not belong in a video call, and a doctor who pretends otherwise is not doing you a favor. Seek in-person or emergency care for: chest pain or pressure, trouble breathing, heavy or uncontrolled bleeding, fainting, seizures, a serious injury or suspected fracture, signs of a stroke, a fever in a newborn, severe abdominal pain, pregnancy complications, mental-health crises, or anything that needs a physical exam, a lab, an X-ray, a controlled substance or a prescription filled at a U.S. pharmacy. The same goes for ongoing management of chronic disease, which needs a clinician licensed where you live.
The legal limits, in full
We put this in writing on every page of this site, and we would rather you read it twice than once:
- Our physicians are licensed in Colombia and are not licensed in any U.S. state.
- We do not issue prescriptions valid at pharmacies in the United States.
- There is no physical Doctor Matt clinic in the United States — the service is entirely by video.
- The visit covers minor complaints only. Emergencies go to 911.
- Medication guidance is limited to over-the-counter products you can buy yourself in the U.S.
- Children are seen from roughly one to two years old and up, with a parent or guardian present. Newborns need in-person care.
Why we can say who we are
Doctor Matt is operated by Grupo Alivmed S.A.S., a healthcare institution (IPS) authorized by Colombia's Ministry of Health under registration code 050012385601. That is a public record, not a claim: you can type the code into the Ministry's REPS registry and see the authorization yourself. We publish it because "trust us" is not evidence, and because you deserve to know exactly which health system stands behind the doctor on your screen.
Emergencies: call 911
Telemedicine does not replace emergency care. If you have chest pain, trouble breathing, heavy bleeding, a serious injury or signs of a stroke, call 911 immediately or go to the nearest emergency room. For minor, everyday concerns, we are here every day.
Ready to talk with a doctor in Spanish? Pay and book your video visit — $68 USD, with or without insurance.
